Owner FAQs

Our approach to delivering excellent services is 30 years in the making, as is our track record for living our values:

• Integrity: Do what you say you’ll do. Fix it when you don’t.
• Respect: Practice the ‘platinum rule’ of treating others as they want to be treated. No expectations without agreement.
• Curiosity: A solid foundation from which to approach conflict, challenge, and uncertainty.
• Humility: The fast track to learning and understanding problems and people.
• Courage: See yourself and others as your/their highest and best self. Then act accordingly.

Our operating approach is simple: 1) connect well with others so we all thrive; 2) utilize efficient and effective systems to respect people’s time and leverage their talents; and 3) commit to continuous improvement.

Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations.

Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours.

Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income.

Owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified.

Home Waters Real Estate Group offers real estate sales services. If you are interested in buying or selling, we can connect you with that team so that you can discuss available options.

Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for.

We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms.

Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request.

Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications.

We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing.

We manage a variety of property types, including single-family homes, multi-family units, condos, and commercial spaces.

Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request.

Security deposits are held in a dedicated escrow/trust account, managed by Home Waters, as required by state laws.

Property owners are not required to accept Section 8 tenants unless local laws mandate it. We recommend confirming applicable regulations periodically.